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All orders placed with Gripforce (phone, fax, mail, internet/web & email)
constitute the acknowledgement and acceptance of all conditions listed on Gripforce
Price List and all conditions listed below. All parts shall remain the property
of Gripforce until paid for in full. All prices, materials, brand name, design,
color, contents included within a product, and product specifications are subject
to change without notice. All credit card orders will not be shipped until all
information is verified and matched. All other orders (PayPal, Money Order, Cashier's
Check and Personal Check) will not be shipped until payment has been received
in full. All unpaid orders will be cancelled after 30 calendar days. As a security
precaution, all IP addresses will be recorded for each completed web transaction.
- Visa
- Master Card
- PayPal (gripforce@hotmail.com)
- Money Order or Cashier's Check
- Personal Check (Allow 5 business days to clear)
Sales tax is only required for orders being shipped within California. Therefore,
all orders being shipped within California will be charged the applicable sales
tax of 8.25%.
Sales invoice must accompany ALL returns, warranties and cores. All authorized
merchandise MUST be returned in original packaging, unused and in resalable condition.
No refund on special orders or items over 30 calendar days from the date of receipt.
Absolutely NO return or exchange on merchandise that shows signs of having been
used, installed, or mounted.
Returns must be sent freight prepaid and insured by you, the buyer. A refund,
exchange, or core return will not be considered until all relevant items have
been returned to Gripforce. All credit card cancellations are subject to a $20
cancellation fee. Original shipping and handling charges are not refundable. All
custom entry fees and duty associated with any return or exchanges will be charged
to the customer. A photocopy of your invoice showing the invoice number must accompany
your return along with a written explanation and a contact phone number where
we may be able to reach you. It is the responsibility of the customer/installer
to verify the correctness of the size and application of all parts before installation.
Shortage claims must be made within 5 working days of receipt date. All claims
for damaged merchandise must be made with the shipping carrier. Please keep all
shipping cartons and all packaging materials for carrier inspection. Gripforce
cannot initiate any claims with the carrier. All approved refunds will be paid
either by Company Check, Credit Card Credit, or Account Credit, to be determined
by Gripforce. All special ordered parts must be paid in full at the time of order.
All special orders and custom orders will be processed in the most timely and
efficient manner possible; however, Gripforce will not be held responsible for
delays above and beyond its control. No cancellations, refunds, or exchanges on
special order items or custom order items. Any refused shipment sent back to Gripforce
does not constitute the right to a refund or credit. It is the customer's responsibility
to make all arrangements with Gripforce for refused shipments. It is a company
policy to charge the customer all freight charges associated with the shipment.
A 25% restocking fee will be applied to all non-defective returns. Shipping charges
are non-refundable.
You may request a change to your order, provided your order has not already been
processed and shipped. Please call during business hour of 9:00AM ~ 6:00PM PST
Mon~Fri to change your order.
Whether you are placing an order by phone, mail or from the internet, security
is our number-one priority. All on-line transactions are sent through our secure
server and encrypted with 128-bit technology. Once the information is received
through the internet or by phone, authorized Gripforce sales agents will process
your payment, and make sure that your information is handled with the highest
level of security.
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